Virtual Trainer Apps Terms and Conditions 

Last Updated: 2018-05-28
Thank you for using our products and services (the “Service/s”). By becoming a member or using our Services, you accept and agree to these Terms and Conditions (“Terms”). Therefore, it is important that you carefully read through these Terms. If you do not consent to these Terms, you should not register with Virtual Trainer Apps.

About Virtual Trainer Apps
Virtual Trainer Apps is a service developed and provided by Virtual Trainer Apps  Sweden AB. The service is available online at, among other places, in the iPhone App Store as " Virtual Trainer" and the Google Play Store as " Virtual Trainer". The purpose of Virtual Trainer Apps is to help our users to improve their heath via providing digital features that increase the results of working out.

Using our Services
To use our Services, you must follow some simple rules. The Service is only available for your private use and is not intended for commercial use. Do not misuse the Services, so that either Virtual Trainer Apps or anyone else is harmed in any way. You may only use the Services as permitted by law and these Terms. By using our Services, you agree that:

All of the personal data provided by you is accurate and up to date.
You are solely responsible for all activities on your account and all the content that is uploaded and/or created under your Virtual Trainer Apps account (“User Material”).
Virtual Trainer Apps does not monitor the contents of the Service, but may at any time choose, at its sole discretion, to remove User Material from the Service and/or your user account and to terminate your account and membership.
Your membership, including your email and password, with Virtual Trainer Apps, is personal and may not be transferred or used by someone else. You are responsible for storing your login details in a safe manner. Virtual Trainer Apps is not in any way responsible for any loss or damage caused by unauthorized access to your account or use of your login details. If you learn of or suspect any unauthorized use of your account, you must immediately inform Virtual Trainer Apps Customer Service. Contact details are available at the bottom of this document.
Virtual Trainer Apps is not intended for use by persons under the age of 13. To use Virtual Trainer Apps, you must be at least 13 years old.
Violation of any of these Terms will lead to a direct termination of your user account and subscription. If you violate these terms, you will not get a refund.
You may not engage in any commercial activities, advertise and/or provide hints (such as links) on where commercial activities are present through our Services.
You may not contribute to any propaganda, religious and/or political views, or contribute with information which in any way contains or involves incitement to racial hatred, child pornography or pornography through the use of our Services. Further, you may not defame, harass or offend other people through the use of our Services.
If you have any criticism or feedback regarding Virtual Trainer Apps or our Services, to firstly contact Virtual Trainer Apps to help us to improve our Services.
You may not transmit, and/or distribute files that may damage Virtual Trainer Apps or others’ computers or property (such as viruses and trojan horses).
You may not share others’ personal information, without their approval.
Your account
You can at any time choose to cancel/end your account at your convenience. Please note that uninstalling the mobile application or closing your account will not automatically stop your subscription — you must actively cancel the subscription. Please note that if you have subscribed to Virtual Trainer Apps through the use of App Store, Google Play Store or any other such service provider, you can only cancel your subscription through the use of their services. To find out how to cancel the subscription and/or your account, please follow the instructions in the app or on the website. 

Health and nutritional information
You are responsible for your own health. Virtual Trainer Apps is not a medical organization and we will not provide you with any medical advice or diagnosis. Always consult with your doctor before starting a diet or fitness program or if you experience any pain or discomfort. Virtual Trainer Apps cannot guarantee any health, weight and/or fitness results or improvements. Our Services are only intended for healthy adults, and please do not use our Services if you suffer from, or might suffer from, any medical condition that may be impaired by diet or exercise. Virtual Trainer Apps is not responsible for any personal injury or any other damages that may have been the result, direct or indirect, of any use or misuse of the Services.

Virtual Trainer Premium
This section only applies when you purchase and/or subscribe to Virtual Trainer Premium or other paid products. By paying the subscription fee, you get access to Virtual Trainer Premium during the time your subscription is valid, subject to these Terms.

All subscriptions with Virtual Trainer Premium are paid in advance.

You may at any time terminate your membership, in which case your membership will still be valid for the subscription time you have already paid for. If you have subscribed to Virtual Trainer through the use of App Store, Google Play Store or any other such service provider, using in-app purchase, you can only cancel your subscription through the use of their services. Subscription fees can be found in the mobile application. Special terms and conditions may apply. Virtual Trainer Apps reserves the right to change the subscription fees from time to time.

You hereby consent to start using the Services immediately upon subscribing with Virtual Trainer Premium or other paid products. This means that you will only have 14 days to withdraw from the contract with Virtual Trainer Apps from the date you receive confirmation of your subscription via email if you do not start using the Services during that period. To use your right of withdrawal, you must send an email to Virtual Trainer Apps (you will find our contact details at the bottom of this document). Any prepaid fees will be refunded within 30 days. All payments handled by Apple, such as in-app purchases, can only be refunded by Apple and with Apple’s consent. If you would like to contact Apple, please click here. Default in payment shall not be deemed as a termination of a Virtual Trainer Premium subscription.

Intellectual property
All rights in and to the Services, including any trademarks, service marks, trade names and copyrighted content (collectively “Intellectual Property”) presented within the Service are the property of Virtual Trainer Apps and/or third parties. You agree not to use Intellectual Property for any other purposes except for your use of the Service unless required otherwise by applicable mandatory law.

By submitting User Material to Virtual Trainer Apps, you warrant and represent that you hold the copyright, trademark and/or other intellectual property rights to your content. You agree to grant Virtual Trainer Apps a non-exclusive, transferable, sub-licensable, royalty-free, worldwide license to use User Material to the extent necessary for Virtual Trainer Apps to operate and maintain the Service. This license shall remain valid until the respective User Material is deleted from the Service by you or by Virtual Trainer Apps in accordance with these Terms.

Disclaimer and limitation of liability
You use the Service at your own risk. The Service is provided “AS IS,” without any warranties, and Virtual Trainer Apps does not warrant that the Service and availability thereof will be uninterrupted or error-free. Virtual Trainer Apps does not assume any responsibility for errors or omissions in the information or software or other documents, including User Material, which is referenced by or linked to. References or links to third parties' websites are provided "AS IS," without warranty of any kind, either express or implied.

In no event shall Virtual Trainer Apps be liable for any indirect or consequential damages, except in cases of intentional misconduct or gross negligence. To the maximum extent permitted under applicable law, Virtual Trainer Apps aggregated liability for any direct damages shall be limited to the lesser of: (i) membership fees paid by the user; (ii) membership fees paid by the user during the previous calendar year; or (iii) 2 000 SEK.

For the sake of clarity, Virtual Trainer Apps doesn’t undertake the obligation to monitor the contents of User Material.

You are not entitled to assign your rights and/or obligations under these Terms or use of the Service to any third party without Virtual Trainer Apps’s prior written consent. Virtual Trainer Apps is entitled to assign its rights and/or obligations under these Terms.

Virtual Trainer Apps reserves the right to refuse the Service to anyone for any reason at any time. Virtual Trainer Apps may revise these Terms from time to time and the most current version will always be posted on Virtual Trainer Apps’s website (www.virtualtrainerapps.com). Any and all material changes shall become into effect between you and Virtual Trainer Apps upon your acceptance of such changes (e.g., by using the Services after such notification has been made to you or renewing your subscription).

Governing law and dispute resolution
These Terms and the use of the Services are governed by the laws of Sweden, except for its conflicts of laws principles. All claims arising out of or relating to these Terms or the Service shall be resolved by the Swedish public courts, whereby the District Court of Stockholm shall be the court of the first instance.

Contact details
For further information, inquiries or assistance you may contact Virtual Trainer Apps. Customer Service is available in ways specified on the website or in the apps. The channels for support might differ from time-to-time.

Virtual Trainer Apps Sweden AB
Väderlekstorget 13, 
418 32 Göteborg, Sweden
Virtual Trainer Apps Privacy Policy

Last Updated: 2018-05-28

By installing our mobile application or in any way using or accessing our Services, you accept the terms and conditions of this Privacy Policy and the processing of your personal data.

Personal data controller
Responsible for the processing of your personal data is:

Virtual Trainer Apps Sweden AB
Väderlekstorget 13, 
418 32 Göteborg, Sweden
Information about personal data we collect
When you register for Virtual Trainer Apps Services, we collect personal data from you such as: your email address, language, device specifications, first and last name.
When you continue using the Virtual Trainer Apps Services you regularly upload personal data onto your account such as; training program. 
In an ongoing effort to improve our Services, additional personal data may be collected from you. In such cases, we will notify you when the personal data collection takes place.
Our use of your personal data
Your privacy is important to us and we will only process your personal data in accordance with this Privacy Policy and relevant personal data regulation.

Data processing necessary to provide the Services
As a part of offering the Services to you we process your personal data that you provide us with at the time of registration, such as:
First and last name
Device identifier, i.e. information on what device, IP-address etc you use to register and log on to the Services
As you continue to use the Services, you will regularly provide Virtual Trainer Apps with further personal data. It follows from the nature of the Services that we must process such data that you upload to the Services to enable the Services.

If you connect to the Services using a Third-Party Application (e.g., Apple HealthKit, Facebook) Virtual Trainer Apps will collect and use your personal information from such Third Party Applications such as your username, name, profile picture, country, hometown, email address, date of birth, gender as well as such health data that you choose to synchronize with Virtual Trainer Apps Services.

Some of the data mentioned above, collected from you and processed by Virtual Trainer Apps for certain features of the Services, is possible for us to delete and cease processing for the future if you so require, without you having to terminate your use of the entire Services, i.e., not all data (submitted over time by you to us either directly or through third-party services) is required for you to still be able to use the Services. If you want us to cease processing certain data about you under this category, we will inform about the consequences of such cease, i.e., how it will affect your use of the features of the Services.

Customer relationship as a legal ground
It should be noted that marketing sent by Virtual Trainer Apps to you on the basis of a customer relationship as a legal ground for processing personal data, does not require a consent. Such data will be processed and used in compliance with relevant personal data regulation.

Virtual Trainer Apps’s Services are based on a profound knowledge of best practice with regard to health. Virtual Trainer Apps analyze the usage of the Services, in order to provide you as a user with the most relevant features of the Services as possible with regard to your personal goals. In analyzing the usage of the Services, Virtual Trainer Apps will process certain data for so-called profiling. Profiling means processing of your and other users’ personal data to analyze or predict aspects of your use of the Services, behavior and, location in reaching your health goal. The data processed will be user habits where we will track actions taken by you such as when you move between screens, press buttons and take actions on the Services.
The profiling of your data can also be used as the basis for marketing towards other new potential customers on other platforms than the Virtual Trainer Apps Services, such as other social media platforms. Please note that this so called look-a-like-process of recruiting new customers does not mean that you will receive any marketing. Nor does it mean that any other third parties will gain access to your data for any other purpose than for Virtual Trainer Apps to reach new customers, i.e. third party providers (for example social media) will only process your data on behalf of Virtual Trainer Apps as processors, see further under transfer of data below.

Virtual Trainer Apps processing of your personal data for profiling purposes as described above, does not require any consent as a legal ground to be processed. If this should be the case, i.e. if, under relevant personal data regulation, consent is required for the use as described above, you hereby give your consent to Virtual Trainer Apps using your personal data as defined above for profiling, for the purpose of improving the Services and for providing customer support.

Marketing - Data processing based on consent as the legal ground
You hereby consent to Virtual Trainer Apps using all your personal data for profiling and marketing purposes via emails, notifications, or other messages, by Virtual Trainer Apps or Virtual Trainer Apps selected business partners. Profiling will be used for marketing purposes to enable personalized and relevant offers to you, based on your preferences, see more above under Profiling.

Marketing will only be sent to you by Virtual Trainer Apps; no personal data will be transferred to third parties for marketing purposes (other than possibly to service providers on assignment by Virtual Trainer Apps, however these providers do not have any rights to use the data for any other purposes than to what they have been assigned to, on behalf of Virtual Trainer Apps).

Opt-out from marketing
In case you do not want Virtual Trainer Apps to use your personal data for the purpose of marketing, you may at any time opt-out from receiving any further messages by clicking the "unsubscribe" link at the bottom of such a message, or by using such opt-out features as are available in the app settings in the Services.

Virtual Trainer Apps uses cookies in order to function properly. We use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your device for a set period of time or until you delete them).

If your internet browser is set and configured to accept cookies, you consent to the use of cookies.

A cookie is a small text file which is created by the websites you visit and may contain information about you as a visitor. These text files are stored on your computer and, for instance, keep you from having to remember your password. Information from cookies may be used to improve the user experience and/or the Services and to target marketing campaigns and offers to our customers.

If you do not accept cookies, you can prevent cookies from being saved on your computer by changing the settings of your web browser. You can also delete cookies which have been previously stored. In such cases, please refer to the help section of your internet browser. If you choose not to accept cookies, you can still use our Services, but their functionality may be somewhat limited.

Rectification of personal data
You have the right to request access to and rectification or erasure of your personal data processed by Virtual Trainer Apps. If a request for rectification concerns data that is necessary for Virtual Trainer Apps to offer the Services, such requests will have the effect that your account will be terminated at Virtual Trainer Apps.

If you wish to exercise this right, please contact us at contact@virtualtrainerapps.com. An application shall be made in writing and must be signed by you. Alternatively, you can also rectify your personal data by deleting your account via the Services.

Transfer of data
Personal data collected from you may be shared with third-party providers of Virtual Trainer Apps that process personal data on behalf of Virtual Trainer Apps; such as server hosting providers, data storage providers, companies carrying out system and sales performance monitoring, customer support systems- and payment service providers. These service providers will be considered processors of your personal data.

At times, some of your personal data by may be transferred and processed to processors, as described above, that are established in the United States or other countries (some of which will be outside the EEA). Virtual Trainer Apps will always apply safeguards to protect your personal data from unauthorized disclosure. We may also transfer your personal data in the event that our business (or part of it) is sold, for instance as part of a merger or acquisition. In case of transfer of data to third parties that are outside of the EU or EEA and that do not offer an adequate level of data protection, Virtual Trainer Apps will apply the EU Commission’s model clauses and/or binding corporate rules, or similar instruments/mechanism, for the safeguarding of integrity and security.

In no event does Virtual Trainer Apps transfer personal data to third parties with the right for such parties to use the data other than on behalf of Virtual Trainer Apps.

Virtual Trainer Apps may further disclose your personal data in order to comply with a legal or regulatory obligation, if we reasonably believe that this is required by law, regulation or other legislation, or in order to protect and defend Virtual Trainer Apps, our business partners or users’ rights and interests, subject always to relevant applicable personal data regulation.

You have the right to receive your personal data which you have provided to Virtual Trainer Apps, in accordance with relevant personal data regulation, provided that such request does not adversely affect the rights and freedoms of others.

If you have any questions or complaints about our processing of your personal data, you are welcome to contact us at contact@virtualtrainerapps.com. You also have the right to lodge a complaint with a supervisory authority.

Security of the personal data we process
The security and integrity of your personal data are important to us. In addition to complying with applicable relevant personal data regulation, we use accepted industry standards, technologies, and procedures, such as firewalls, security software, etc., in order to protect the integrity of your personal data and to prevent any unauthorized access. However, no system can be 100% secure, and despite our efforts, there is always a risk of unauthorized access to your personal data. By using our Services, you assume this risk. We also urge you to use a unique and strong password to your user account on the Virtual Trainer Apps services as well as to protect such password. You should further limit access to your computer and browser and log out after having used the Virtual Trainer Apps Services.

If you are under age 13, you are not allowed not submit any personal data through our Services. Further, we encourage parents and legal guardians to monitor their children's Internet use and to help us in enforcing our Privacy Policy by instructing their children to never provide any personal data through our Service without their permission. If you become aware that a child under the age of 13 has submitted personal data to us, please contact us at contact@virtualtrainerapps.com.

Changes to our Privacy Policy
From time to time, it may become necessary to make changes to this Privacy Policy. Therefore, we reserve the right to update and/or modify this Privacy Policy at any time by giving notice to you. Please review this Privacy Policy frequently, and especially before you register an account with us. The date of the last modification is listed at the bottom of this Privacy Policy.

We will communicate with you by email and notices posted on your mobile device. If you do not wish to receive notices on your mobile device, you can always turn off this service. Please be aware that if you unsubscribe from our mailing list you will still be receiving answers to your questions sent to our support but you will not be receiving promotional emails.

We welcome your feedback regarding our Services. If you have any questions or suggestions regarding our Privacy Policy, please contact us at contact@virtualtrainerapps.com.